Omni Recover Recover Lost Data From Idevices 2 7 1
- Recovery methods
- Omni Recover Recover Lost Data From Idevices 2 7 16
- Omni Recover Recover Lost Data From Idevices 2 7 14
- A third option is Stellar Data Recovery, which aims to recover all of your lost data from an iPhone or iPad. Messages, voice memos and bookmarks from your iDevices, but can also get back.
- All Omni applications purchased prior to June 2020 from our online store or any other location outside of the Mac App Store utilize a license key to fully unlock the app. This applies to the following versions of our apps: OmniFocus for Mac 3.8.1 and earlier; OmniGraffle for Mac 7.16 and earlier; OmniOutliner for Mac 5.6.1 and earlier.
- For building TWRP for Google Pixel XL ONLY. Contribute to TeamWin/androiddevicegooglemarlin development by creating an account on GitHub.
Why am I seeing this prompt?
Right now, your account contains an encrypted OmniFocus database which cannot be changed from our website. In other words, resetting your password will not give you access to your OmniFocus database.
While it helps protect your data against unauthorized access, it also prevents you from ever accessing your data again. You might be able to restore your PC to its factory default settings directly from the Windows recovery screen. Note: While performing Reset: All of your personal files will be deleted.
Your OmniFocus database is encrypted to protect your confidential information from unauthorized access as it makes its way to and from the server. Your data is protected using an encryption passphrase that only you know, and is never shared with The Omni Group. (For a general overview of OmniFocus encryption, see our OmniFocus encryption FAQ.)
There are two key terms to understand while reading this help document:
- Encryption Passphrase — the key used to encrypt and decrypt your OmniFocus database while in transit and at rest on the server.
- Account Password — your login credentials for signing in to the sync server, either in an app or your account management page.
When you originally created an Omni Account to use our Omni Sync Server with OmniFocus, you specified an account name and account password. By default, the encryption passphrase matches that account password. You can also specify a separate passphrase to increase the security of your database. Whichever encryption method you’re using, the only way to update your encryption passphrase is by using a copy of OmniFocus that’s already set up and syncing with the server.
Resetting your account password or deleting the app can make it more difficult or impossible to regain access to your data. Now that you better understand what these prompts are asking for, let’s walk through some methods for recovering this passphrase.
Is my data lost?
You have only lost access to your data if all of the following are true:
- Your OmniFocus database is in the encrypted format.
- You have no local OmniFocus data on any device.
- You don’t know/can’t guess the existing passphrase.
Recovery methods
Try syncing a device that isn’t asking for the passphrase
For most people your encryption passphrase is linked with your account password, so the encryption passphrase should remain the same as your account password. However if you’ve just reset or updated your account password, you may be in a transitory state where the encryption passphrase has not yet been updated to match the new account password.
If you have OmniFocus on other devices already set up to sync, then you just need to sync one of your existing copies of the app after changing the account password. When you do that, OmniFocus on that device will ask you for the new account password. When you provide the new password and OmniFocus syncs, that device will then update the encryption passphrase to match. Now try syncing the copy of OmniFocus that had been asking for an encryption passphrase, and you should be able to sync without seeing that prompt.
Replace the server database with a good local database
OmniFocus needs your encryption passphrase to decrypt and download data from the server, but your data isn’t encrypted locally on your Mac or iOS device. If you still have access to your data on any device, you can move that data up to the server and overwrite that old encryption info.
Pick the device with the most up-to-date copy of your OmniFocus data.
If using OmniFocus 3 for Mac:
- Click Cancel to dismiss the encryption passphrase prompt.
- Choose File > Replace Server Database in the menu bar.
- Click Replace in the confirmation prompt.
- Click Cancel to dismiss encryption passphrase prompt again.
- Click Replace without backing up, and wait for the sync to finish.
If using OmniFocus 3 for iOS:
- Tap Cancel to dismiss the encryption passphrase prompt.
- Navigate to the Home screen or sidebar and tap in top-left corner.
- Tap Sync under the Database section.
- Tap Replace Sync Database > Replace Database.
- Tap Cancel to dismiss the encryption passphrase prompt again.
- Tap Replace without backing up, and wait for the sync to finish.
Your current account password and encryption passphrase should now be linked again.
- Now sync your other copies of OmniFocus.
- You may then get a prompt asking “Replace your database and start syncing?” or “Keep data from [device] or sync server?”. If so:
- In OmniFocus 3 for Mac, click Sync.
- In OmniFocus 3 for iOS, tap Keep Sync Server Data.
- You may then get a prompt asking “Replace your database and start syncing?” or “Keep data from [device] or sync server?”. If so:
Note
If the above steps to replace the server database don’t work, you can manually remove the existing encrypted database from the server.
Try other passwords
There’s no harm in guessing! There’s no limit to the number of times you can enter an incorrect passphrase, so try any other prior passwords you think might have been used.
Restore from a backup
OmniFocus doesn’t encrypt any local data (including backups and archives).
- Click this link for help finding OmniFocus for Mac backups and archive.
- Click this link for help finding OmniFocus for iOS backups.
Time Machine, iTunes, and iCloud backups might also contain unencrypted OmniFocus data.
Let us help!
Even if you’re pretty sure your data is unrecoverable, please contact us! Our Support Humans are resourceful and knowledgeable. We’ve helped more than a few customers who were sure there was no hope left. Include your Omni Sync Server account name or email address to help speed things along.